When dealing with an aggressive and intoxicated client in the emergency department, what is the best therapeutic action the nurse can take?

The best therapeutic action that a nurse can take when dealing with an aggressive and intoxicated client is to offer to take the client to an examination room until treatment can start. This approach demonstrates an understanding of both therapeutic communication and the need for safety in a potentially volatile situation.

By offering to take the client to a more controlled environment, the nurse is acknowledging the client’s need for privacy and comfort while also minimizing the risk of escalation in the crowded and potentially stressful emergency department setting. This action allows the nurse to establish a more therapeutic environment, where the client may feel less threatened and more open to cooperation. It also shows a proactive stance in managing the situation without immediately resorting to punitive measures or confrontation.

This choice is inherently safer for both the client and the staff, as it aims to de-escalate the situation rather than provoke further aggression or defensiveness. The provision of a quieter, more private space can also facilitate more effective communication and assessment by healthcare providers, enabling them to better understand the client’s needs and state of mind.

In contrast, calling security immediately can escalate the situation, potentially increasing the client’s aggression and creating a more dangerous atmosphere. Attempting to engage the client in conversation without a safe and calm environment may also lead to